Check-in / Check-out policy

Check-in: 14:00
Check-out: 11:00

Pet policy

Pets are not allowed

General policy

1. Age
You must be 18 years or older to make a booking trough our site.


2. Payment
You must make payment for accommodation booked on the site at the time of booking and you agree to make payment via a debit to your nominated credit card. The amount debited will be the amount shown on our booking; Depending on your credit card's currency and the country in which your card was issued, your credit card provider may impose foreign exchange fees and other fees which are in accordance with your arrangements with that credit card provider.

3.  Cancellations allowed

After you make the payment it is possible to cancel your booking, and get refunds before 21 days to arrive at Wapi resort.

After 21 days we will charge 20% of the total of your booking.

We recommend you take travel insurance that covers all circumstances under which cancellations might occur.

We will not be liable for any changes, cancellation, effect on your booking, loss or damage suffered by you which is due to any event(s) or circumstance(s) beyond our control.We recommend you take travel insurance that covers all circumstances under which cancellations might occur.

4. Check-in
The person registering at check-in must be at least 18 years of age and has to provide photo ID together with a valid voucher at check-in to ensure that your identity matches the booking identity. Failure to provide a valid voucher and a valid photo ID during check-in may result in refusal by our accommodation. Extra charges might apply.

5. Complaints
We always try to settle any issues or complaints quickly and fairly. Any correspondence should be sent to wapiresortkohlipe@gmail.com

6. All rooms are guarante on the day of arrival. In the case of a no-show, your room(s) will be subject to the terms and conditions of the Cancellation/No-Show Policiy specified at the time you made the booking as well as noted in the confirmation Email.
Failure to arrive at hotel will be treated as a No-Show and no refund will be given

Cancellation Policy

Cancellation policy might differ, depending on the available rate. Please check the exact cancellation policy next to the Rate name.