Payment Policy

Payment policy might differ, depending on the available rate. Please check the exact payment policy next to the Rate name.

Pet policy

At Zonaflat , we regret to inform you that we do not allow pets. Unfortunately, in order to ensure the comfort and tranquility of all our guests, we have implemented a strict no-pet policy at our property.

We understand the importance of our furry friends, but to maintain an allergen-free environment and accommodate the needs of all our guests, we have made the decision to maintain a pet-free facility.

We are confident that you will understand our policy, and we would be happy to assist you in finding alternative arrangements to ensure a pleasant and hassle-free stay. Our team will gladly provide information on nearby pet-friendly facilities, if needed.

Thank you for your understanding, and please feel free to contact us for further information or specific requests for your stay.

Group Policy

At Zonaflat , we welcome groups and offer special policies and arrangements to ensure a smooth and enjoyable stay for all group members.

For group reservations, please contact our dedicated group booking team who will assist you in organizing your stay and provide you with the best available rates and options tailored to your group's needs.

Group size and availability are subject to confirmation and may vary based on the property's capacity. To secure your group reservation, a deposit or prepayment may be required.

Please note that specific terms and conditions may apply to group reservations, including cancellation policies and payment deadlines. Our group booking team will provide you with all the necessary information and assist you throughout the booking process.

To make the most of your group stay, we recommend contacting us in advance to discuss any specific requirements or additional services your group may need, such as meeting spaces, dining arrangements, or transportation.

General policy

At check-in, guests are required to present a valid photo ID and a credit card. Please inform the property of your expected arrival time in advance.

Cancellation Policy

Cancellation policy might differ, depending on the available rate. Please check the exact cancellation policy next to the Rate name.