Arrival
Departure


Terms and conditions


Check-in / Check-out policy
Check-in is between 4PM and 8PM Wednesday through Sunday with check-out being no later than 11AM. For check-ins on days we are not open we will be in contact to step you through our outside-hours check in process.
Payment Policy
Payment policy might differ, depending on the available rate. Please check the exact payment policy next to the Rate name.
Group Policy
MAXIMUM OCCUPANCY
Wandering Trout caters to a maximum of two (2) adults per room. All rates are based on two (2) adults per room. Wandering Trout caters for guests 16 YEARS OF AGE AND OVER ONLY. All minors must be under direct parental supervision at all times & must abide by all age restricted areas outlined by management.
By providing credit card details - you warrant that you have the authority to use said credit card and you authorise Wandering Trout to charge the cost of your booking to the credit card. If the booking for accommodation is made through a third party, the terms and conditions of that third party also apply.
General policy
BOOKINGS
All accommodation and pre-ordered extras must be paid for in full at the time of
reservation by provision of credit card details.
A booking confirmation email must be obtained. If a booking confirmation email is not obtained, the booking is not confirmed. It is up to the guest to contact Wandering Trout if they are yet to receive a conformation email within 48hrs of making their reservation.
By providing credit card details, guests warrant they have the authority to use the credit card and they authorise Wandering Trout to charge the cost of their booking(s) and pre-ordered extras to that credit card.
The liability of Wandering Trout arising from any cancellations of accommodation, or a third-party operator, is limited to the amount paid for the cancelled booking.

POLICIES FOR RATES
FOODIES RATE - Rate includes a complimentry $50 dining credit redeemable down in our taphouse - please note our opening hours listed across all platforms. Payment in full is charged immediately to confirm your reservation. 30% of this is the non-refundable Booking Fee.
70% is refundable for cancellations made prior to midnight 5 days prior to Check-in date.
Cancellation after 5 days prior to Check-in date will incur 100% forfeiture.
FLEXIE RATE - Payment in full is charged immediately to confirm your reservation. 30% of this is the non-refundable Booking Fee.
70% is refundable for cancellations made 48 hours prior to Check-in date.
Cancellation after 48 hours prior to Check-in date will incur 100% forfeiture.
BEST RATE - Payment in full is charged immediately to confirm your reservation. This rate is a room only rate and results in a 100% rate forfiet upon cancelation.
NO REFUND WILL BE GRANTED WHERE A BOOKING IS CANCELLED FOR A STAY(S) BETWEEN 1ST OF DECEMBER AND 31ST OF MARCH inclusive or for part of the booking which falls between these dates.
No refund will be granted in the event a guest does not arrive for their booking or cancels on the date of their booking and the credit card associated with that booking will also be charged the balance of the booking.

POLICY FOR ‘SPECIAL’ PROMOTION RATES
These bookings cannot be cancelled. Full payment is made at the time of reservation.
Any cancellation incurs 100% forfeiture. No refunds apply.

ACCOMMODATION ENHANCEMENTS
Enhancements that are preselected and booked are subject to the same reservation booking policy terms and conditions.
In accepting a reservation, you are deemed to have accepted these terms and conditions.

CREDITCARD SURCHARGES
Credit Card surcharges apply: American Express 2.5%

SMOKING
Wandering Trout has a strict non-smoking policy for inside both your room and accommodation and bar area. Smoke taint will incur a penalty cleaning charge minimum of two-night rate.

DAMAGE
Any damage done to Wandering Trout property will incur a minimum charge of two-night rate.
Cancellation Policy
Cancellation policy might differ, depending on the available rate. Please check the exact cancellation policy next to the Rate name.
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Property Information


Wandering Trout Taphouse - Australia
Phone: 0363889252
Web: https://www.wanderingtrout.com.au
7304 - Mole Creek
100 Pioneer Drive
Show location on map
NTAK reg. number:



When booking accommodation with Wandering Trout Pty Ltd, you agree to the following Terms & Conditions.

**STRICTLY 16 YEARS AND OVER**
Wandering Trout does not take responsibility for failure to read our policies, with cancelations adhering to our cancelation and refund policies.

EXPECTATION of QUIET ENJOYMENT
       
WANDERING TROUT TAPHOUSE is a social venue owned & operated by a regional BREWERY.  
Accommodation is located above the TAPHOUSE.
  
The TAPHOUSE is a functioning BAR & EATERY that is licensed until MIDNIGHT & usually comes with the sounds of people eating, drinking & enjoying each other’s company until a reasonable hour no later than MIDNIGHT.
Regular FOODIES & MUSIC events are held in the TAPHOUSE. Noise levels can be expected to be more FESTIVE for these events. All guests will be given 4 weeks’ notice if they have booked their stay on the day of a SPECIAL EVENT.
If you wish not to participate in a special event, it is your responsibility to CANCEL your booking in accordance with our CANCELLATION POLICY.
All guests will show due respect for other guests by keeping noise levels to a minimum after MIDNIGHT.
           
CINEMA ROOM
All books, games, DVDs, BlueRays, furnishings, decorations & appliances are the property of WANDERING TROUT Pty Ltd and must remain within the CINEMA ROOM & undamaged.  
We encourage guests to socialise and enjoy chatting, playing games or watching movies. Movie choice is either by mutual agreement or the age-old ‘FIRST IN BEST DRESSED’. We’re not children. Play nicely!
Appliances are provided for your enjoyment. We provide NO FRE TO AIR TV nor are any streaming services provided. You may pair to our appliances to STREAM FROM YOUR OWN ACCOUNT.
CLOSING TIME for CINEMA ROOM is midnight unless you have agreement on a later ‘closing time’ from all other guests onsite.
           
BREAKFAST ROOM
Breakfast is provided as a courtesy & will be set out for each guest each day of their stay. This is a light meal intended to get your day started & not to fill you up. If you want a more substantial breakfast, we encourage you to support one of the many local cafes either in Mole Creek, Deloraine or Sheffield.
We are a small team & housekeeping begins at 10am. All guests are required to tidy their own dishes so other guests can also have a neat & tidy area to enjoy breakfast.
We do not have any area for you to prepare your own meals or to store your own travel provisions. Lunch & Dinner are available in the TAPHOUSE.  
There is no rubbish service in Mole Creek. Additional cleaning charges apply to excess rubbish left behind beyond what is supplied by or purchased at WANDERING TROUT.
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