Check-in / Check-out policy

Sanakeo Boutique guaranteed check-in time is at 2PM and check-out time is at 12PM. Requests for early check-in & late check-out will be handled based on hotel availability. Sanakeo Boutique can accommodate guest luggage complimentary in a secure location until the guest room is ready. Should you need to confirm an earlier arrival than the hotel's standard check-in time or a departure later than noon, please contact the hotel directly in advance. If you plan to arrive earlier than the hotel's check-in time and want to guarantee that you would be able to check into your room upon arrival, we would advise you to reserve the night prior to the date of arrival. Exceeding check-out times without notifying the front desk in advance can result in extra charges, including, but not limited to, late check-out fees and/or an extra night's charges being applied to your bill.

Payment Policy

No defined policy

Pet policy

Sanakeo Boutie does not allow pets due to concerns that some guests have allergic reactions towards pet dander and due to the threat of ticks and fleas.

Group Policy

Cancellation of the reservation or part of the reservation can be made free of charge up until 14 days prior to the first day of arrival.  30% of the last updated reservation value can be cancelled free of charge within 1 week of the day prior to the first day of arrival  Any other changes or cancellations will be charged with 100% of the value of the change/cancellation.  Reservations made within 1 week of arrival are 100% binding. Any changes or cancellations will be charged 100%.

General policy

Sanakeo Boutique has a zero tolerance policy in which it will refuse to admit or refuse service or accommodation in the hotel or may remove a person who: while on the premises of the hotel acts in an obviously intoxicated or disorderly manner, destroys or threatens to destroy hotel property, or causes or threatens to cause a public disturbance; or refuses or is unable to pay for the accommodations or services. Sanakeo Boutique may limit the number of persons who may occupy a particular guest room in the hotel and will only allow registered guests to use its facilities. A person who negligently or intentionally causes damage to the hotel or any furniture or furnishings within the hotel, shall be liable for damages sustained by the hotel staff, including the hotel's loss of revenue resulting from the inability to rent or lease rooms while the damage is being repaired.

Cancellation Policy

No defined policy