Check-in / Check-out policy

Check-In Time: 2pm-10pm     
Check Out Time: 10am

Payment Policy

Payment policy might differ, depending on the available rate. Please check the exact payment policy next to the Rate name.

Pet policy

No Pets allowed

Group Policy

A booking of eight (8) or more rooms is understood to mean a group booking. It is therefore requested that a reservation must be booked directly from Robinson Bungalows through Email.

Group reservation may be declined and or not guaranteed during high season due to high volume of occupancy.

To confirm the reservation we ask for full deposit payment.

General policy

DAMAGE TO GUESTHOUSE PROPERTY
The Guesthouse reserves the right to charge guests the cost of rectifying damage or soiling, caused by accidental, deliberate, negligent or reckless act of the guest to the Guesthouse property or structure.

SAFE DEPOSIT BOX
Guests are encouraged to keep their valuables in the in-room safe  The Guesthouse shall not be liable for the loss of money or other personal valuables during your stay.

EXCESSIVE NOISE AND PARTIES
T​o ensure all guests enjoy the comfort and safety of the facilities we offer, the Guesthouse upholds a strict zero tolerance policy towards commotion, excessive noise and parties. Any person found to be on our premises creating excessive noise, having a party, exceeding the numbers of permitted guests or otherwise causing a disturbance will be requested to leave the Guesthouse without refund.

PROHIBITED ITEMS
The following items are not permitted in the Hotel premises:

-Flammable, explosive or otherwise hazardous materials 
-weapons 
-Illegal drugs or other articles, the possession of which is prohibited by the laws of Cambodia

Cancellation Policy

Cancellation policy might differ, depending on the available rate. Please check the exact cancellation policy next to the Rate name.