Terms and conditions

Check-in / Check-out policy
Check-in: from 2 p.m.

We deposit the key in the electronic key box at the entrance. For this you need a code, which we will send you by SMS or email on the day of arrival after successful payment.

Check-out: by 11:00 a.m.
Payment Policy
Payment policy for advance payments
Payment must be made via the following link. Without payment, your room reservation cannot be guaranteed on the day of arrival.

Payment link: Click here and pay for the hotel room
Payment policy for non-advance payments
The booking have to be paid by check-in.
Pet policy
Dogs & cats are allowed if they are housebroken and quiet. We charge CHF 10.00 per night.
Cancellation Policy
Cancellation policy might differ, depending on the available rate. Please check the exact cancellation policy next to the Rate name.

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Property Information

Primestay Hotel by Kostbar - Switzerland
Phone: +41 44 495 70 62
8500 - Frauenfeld
Oststrasse 51
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NTAK reg. number:

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