Check-in / Check-out policy

Our apartment hotel offers convenient check-in and check-out policies to ensure a smooth and enjoyable experience for our guests.

For check-in, guests are welcome to arrive from 15:00 onwards. We understand that travel plans can vary, so we aim to provide flexibility in accommodating your arrival time. Whether you're arriving in the early afternoon or later in the evening, our team will be ready to welcome you and assist with the check-in process.

In the event that you anticipate arriving after our Reception opening hours, we kindly request that you notify us in advance. This advance notice allows us to make necessary arrangements to ensure a seamless check-in experience for you. You can reach out to us via email, phone, or any other convenient method of communication to inform us of your late arrival.

Should you have any questions or require assistance during your stay, our dedicated reception team is here to help. You can easily reach us by dialing +37068848488. Whether you need recommendations for local attractions, assistance with booking transportation, or anything else to enhance your stay, we're just a phone call away.

For check-out, we kindly ask that guests depart by 11:00. This allows us ample time to prepare the apartment for our next guests. If you require a later check-out time, please feel free to inquire with our reception staff, and we will do our best to accommodate your request, subject to availability.

At our apartment hotel, we strive to provide a comfortable and hassle-free experience for every guest. Our check-in and check-out policies are designed with your convenience in mind, ensuring that you can relax and enjoy your stay from beginning to end.

Payment Policy

No defined policy

Pet policy

At our hotel, we understand that pets are part of the family, which is why we have a flexible pet policy designed to accommodate your furry companions. We warmly welcome pets of all shapes and sizes, ensuring that your entire family can enjoy a memorable stay with us.

Our pet-friendly policy allows you to bring along your beloved pets without any hassle. Whether you're traveling with a dog, cat, or any other furry friend, they'll be treated with the same care and attention as our human guests.

To ensure the comfort of all guests, we kindly request that pet owners adhere to a few guidelines during their stay. This includes keeping pets on a leash in public areas, cleaning up after them, and respecting the quiet hours to minimize disruptions to other guests.

With our flexible pet policy, you can enjoy peace of mind knowing that your pet is welcome to join you on your travels. Whether you're exploring the city together or simply relaxing in the comfort of your apartment, we look forward to providing a memorable experience for both you and your furry companion.

Group Policy

Reservation Process: Group reservations, defined as bookings for four or more apartments, can be made directly by calling +37068848488. This ensures streamlined communication and coordination for larger groups.
Deposit and Payment: A non-refundable deposit is required to secure a group reservation, with the remaining balance due prior to arrival. Flexible payment options may be available, subject to agreement with the group booking coordinator.
Room Allocation: While specific apartment numbers cannot be guaranteed, our administrators will work closely with the group organizer to allocate apartments in close proximity whenever possible. Requests for specific apartment configurations (e.g., adjoining apartments) will be accommodated based on availability.
Check-in and Check-out: Group check-in and check-out times may be coordinated with the group booking coordinator to ensure efficiency and minimize wait times. Special arrangements may be made for early check-in or late check-out, subject to availability and agreement with the hotel.
Group Conduct and /strong> Group organizers are responsible for communicating hotel policies and expectations to all members of the group. Respect for quiet hours, adherence to occupancy limits, and compliance with hotel rules and regulations are essential to ensure a harmonious stay for all guests.
Cancellation and Refund Policy: Due to the non-refundable nature of group deposits and the coordination involved in accommodating large groups, cancellation policies may vary for group bookings. Our group booking coordinator will provide details regarding cancellation deadlines and any applicable fees.
Communication and Coordination: Open communication between the group organizer and the hotel staff is encouraged throughout the booking process and during the stay. Our team is dedicated to providing personalized assistance and ensuring a seamless experience for the group.

By implementing a comprehensive group policy, the Old Brick Boutique Apartments hotel can effectively cater to the unique needs of larger groups while maintaining the high standards of service and hospitality that define our establishment.

General policy

Check-in and Check-out Times: Arrival is from 15:00 onwards, and departure is by 11:00. These times ensure a smooth turnover between guests and allow for efficient cleaning and preparation of the apartments.
Cancellation and Refund Policy: Guests who have paid for services but choose not to use them, or depart earlier than their reservation end date, will not be refunded. This policy helps us manage reservations effectively and ensures fairness to all guests.
Quiet Hours and Noise Restrictions: To maintain a peaceful atmosphere for all guests, quiet hours are observed from 10 p.m. to 8 a.m. Loud music is prohibited during these hours, respecting everyone's need for rest and relaxation.
Apartment Allocation: While specific apartment numbers cannot be guaranteed, our administrators strive to accommodate guest preferences whenever possible. Flexibility in room assignments allows us to optimize occupancy and meet guest needs.

Prohibited actions include:

Overcrowding: Guests are not permitted to accommodate more individuals in the apartment than initially declared to the Administrator. This policy ensures safety and compliance with occupancy regulations.
Noise Disturbance: Guests must refrain from making excessive noise during the night (from 22:00 to 8:00), respecting the sleep and comfort of fellow guests.
Smoking: Smoking is strictly prohibited within the apartments. Violation of this policy incurs a fine of 50 Euros. Fire alarms are installed in all rooms to ensure the safety of guests.
Child Supervision: Parents or guardians are responsible for supervising young children to ensure their safety. Leaving children unattended is prohibited to prevent accidents and ensure their well-being.
Reporting Maintenance Issues: Guests are encouraged to promptly notify the administrator of any malfunctions or maintenance issues in the apartment. Timely reporting allows us to address concerns promptly and maintain the quality of our accommodations.
Security and Valuables: While every effort is made to ensure the security of guests' belongings, the hotel administration is not liable for valuables left unattended or lost in the apartments. We recommend guests take necessary precautions to safeguard their belongings during their stay.

These policies are in place to promote a safe, comfortable, and enjoyable experience for all guests at the Old Brick Boutique Apartments hotel. We appreciate your cooperation in adhering to these guidelines and look forward to welcoming you for a pleasant stay.

Cancellation Policy

No defined policy