Check-in / Check-out policy

Check-in: we guarantee to hand over the keys by 4pm. However, we advise our customers to arrive at the desired time to enjoy the slopes, or to rent their equipment on arrival until their room is available.
a luggage room is at your disposal.

Check-Out: between 8:00 a.m. and 12h. (late checkout possible on request, subject to availability)


Bed linen, towels and cleaning are included in our services.

LATE ARRIVAL
You’ve booked your room and expect to arrive after reception has closed?

Please contact us to let us know of your late arrival, and we’ll arrange for you to take possession of your room outside check-in hours.

Payment Policy

Payment policy might differ, depending on the available rate. Please check the exact payment policy next to the Rate name.

Pet policy

We accept dogs. A fee of 10 chf per day is charged.

Group Policy

Groups are welcome at Montriond. For organizational reasons (more than 10 people), we ask the group leader to contact the management.

General policy

Our general policy is as follows:

Refundable rate: 50% may be cashed at the time of booking. Your stay can be cancelled up to 21 days before your arrival, after which the non-refundable conditions apply.

Non-refundable rate: the 100% amount can be cashed upon reservation. Only in cases of force majeure (supporting certificate, pandemic, flight cancellations) can the dates of your stay be changed instead of cancelled (to be discussed with management).

Cancellation Policy

Cancellation policy might differ, depending on the available rate. Please check the exact cancellation policy next to the Rate name.