Payment Policy

No defined policy

General policy

Furniture, appliances, equipment and Hotel Property
The Guest is obliged to use the Hotel's facilities and equipment as intended, and to preserve the integrity of his/her material assets.
The Guest is obliged to compensate for the damage resulting from the improper use of the accommodation upon the Hotel's request, but at the latest before his/her departure.
The Hotel charges a special compensation fee for damages caused by negligence or possible drunkenness. The Hotel's furniture and equipment may be removed from the Hotel's premises only with the prior written consent of the Hotel.
Any rearrangement of the Hotel room or moving of furniture may only be carried out by a Hotel employee or a designated agent.
The removal of Hotel property without the prior written consent of the Hotel is a criminal offence and the Hotel will take the necessary criminal and civil legal action.
The Guest shall notify the Hotel of any malfunction of any equipment or furnishing of the Hotel. The Guest shall not be entitled to repair or attempt to repair the defect himself/herself. The Hotel shall not be liable for any damage or injury resulting therefrom and the Guest causing the damage shall be liable for such damage or injury.

Cancellation Policy

No defined policy