Check-in / Check-out policy

All our rooms are ready by 15:00h for checkin.
To enable our staff to prepare our house for your visit in the best way possible. We kindly ask you to come from this time to occupy your room.   

On the departure day a timely checkout untill 11:00h is kindly requested.
A late-checkout should at all times be requested at and confirmed by the reception.
For checkout until 14:00h we charge CHF 80,-, for checkout after 14:00h a full night coverage is billed.

Payment Policy

Payment policy might differ, depending on the available rate. Please check the exact payment policy next to the Rate name.

Pet policy

Pets are allowed to stay with us. For extra cleaningcosts we charge a one-time fee of CHF 12,-.

Group Policy

Group bookings (8+ rooms) can be requested by writing to info@hotel-twing.ch

General policy

Parking:
We have privat parking available but due to limited space, we do not take reservations!
Out of solidarity for guests that need to park in the parking garage across the street, we charge parkingfees based on the nights of use. #1: CHF 14,- #2 CHF 21,- #3 CHF 28,- etc.
Upon arrival please ask for directions regarding parking posibilities at the reception.

Cancellation Policy

Cancellation policy might differ, depending on the available rate. Please check the exact cancellation policy next to the Rate name.