Check-in / Check-out policy

Our hotels and pensions welcomes our dear guests 365 days a year. The check-in is after 3pm, if you want to arrive earlier, please call us and we will do our best to make your room ready by the time of your arrival but the time of arrival must be arranged by telephone due to the time of room preparation. Our own parking lots are available free of charge at all three accommodations. Our guests arriving by bike or motorbike can keep their vehicle 100% safe with us during their stay. Check-out is until 10 p.m. Please indicate if you would like to stay longer or keep your luggage, which we will provide free of charge on the day of both arrival and departure.

Payment Policy

Payment policy might differ, depending on the available rate. Please check the exact payment policy next to the Rate name.

Group Policy

Reception of groups in all cases should be agreed upon in advance with the owner in writing.

General policy

Vulkan Hotels General Policies:
The following services are available in our accommodation and the restrictions listed below apply.
Bed linen - Minimum weekly change.
Daily linen change - Upon request and at an additional cost, please inform the reception or staff.
Smoking - Smoking is prohibited inside the buildings of our accommodation! Information about the designated places at the reception.
Umbrella - Available at reception. Please contact the property for exact location.
High chair - We provide it free of charge in the dining room on request.
Payment methods - Cash (HUF), bank card, credit card, SZÉP Card (OTP, MKB, K&H), bank transfer.
Internet, WiFi service - Free of charge in all rooms and public areas.
Check-out - until 10:00 on the day of departure.
Late check-out, if possible- Please contact reception . The latest check-out time is 12 noon.
Air conditioning - Heating, cooling, fan functions, remote control, available at reception.
Printing service: For a fee, please ask at the reception.
Parking - Limited number of places, in the hotel's own closed car park or on the street. In both cases, parking is free.
Extra bed, baby cot - extra charge / free, please specify when booking.
Programs - Check with reception at the reception or search for brochures in the in-room folder.
Radio - Through television. Please use the channel selection buttons. Staff are happy to provide technical assistance. Breakfast - Vulcan Wellness Pension: 08:00 - 10:00. Buffet breakfast.
Breakfast - Kálvária Várfal Pension: 07:00 - 10:00. Buffet breakfast.
Breakfast - City Hotel Ágoston from 07:00 to 10:00 (in the Kálvária Várfal Pension 100m). Buffet breakfast.
Housekeeping is offered daily.
TV Channels - In the folder in the rooms you will find the channel assignment. Remote control located in the room. Our staff is happy to provide technical assistance.
Towels - Small and large towels are provided in the room. The towel is changed every three days. Please request extra towels at reception or from the staff for an extra charge.
Ironing facilities and ironing facilities - On request.
Wellness (Vulkán Panzió) - available services: use of jacuzzi, sauna. Balneo therapeutic bath (Jacuzzi) - Ask at the reception about the opening hours. There is a special additive in the pool water that discolors on contact with urine. Use of jakuzzi under the age of 18 only with parental supervision! The use of a swimsuit is mandatory! Showering is mandatory before using the bath! It is mandatory to put long hair together! Do NOT use under the influence of alcohol! The pool will be cleaned, disinfected and the pH checked in accordance with legal regulations.
Sauna - Children under the age of 18 may only use it with parental supervision! Do NOT use under the influence of alcohol! The use of a sauna towel or sheet is mandatory and can be requested at reception for a fee!
Any damage to the accommodation, damage in the equipment of the accommodation or damage to other guests of the accommodation will in all cases result in a police complaint and legal proceedings.

Cancellation Policy

Cancellation policy might differ, depending on the available rate. Please check the exact cancellation policy next to the Rate name.