Terms and conditions

Check-in / Check-out policy
Check-in between 16h00 and 19h00, if different inform us in advance
Please 15 minutes before arrival a call or message

Check-out before 10h00
Payment Policy
Payment policy for advance payments
-We ask you to transfer the amount to our bank account 30 days before arrival mention Name/DATE.
Our bank account is : La Reine Hotel Management SARL, 1875 Morgins
CH28 8062 6000 0012 0335 2 / CH95 8080 8007 6460 2349 1 BIC : RAIFCH22 La Reine Hotel Management SARL
- The amount must reach us 30 days before arrival in case your reservation will be cancelled
- or guaranteed by credit card.
Pet policy
pets on request, please contact us
Cancellation Policy
Cancellation policy might differ, depending on the available rate. Please check the exact cancellation policy next to the Rate name.

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Property Information

Chalet Cergnat - Switzerland
Phone: +41 (0) 24 4773451
Route de la Cergnat 7 CH 1875 - Morgins
Route de la Cergnat 7
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NTAK reg. number:


In addition to the above special rules apply during the pandemic.

If one of the following events takes place as a direct result of any measures taken by (inter)national governments in relation to COVID-19, we offer a full refund until 7 days before your planned arrival , if one of the following conditions apply:

-You are prevented from travelling as a result of national or international government imposed travel restrictions.  

-You are diagnosed with COVID-19 (a medical proof and/or a positive COVID-19 test in your name is obligatory ).

- In case of a full  closure of the skiing area and/or the village Morgins before your planned stay, as a result of national or local government measures.Couverture COVID

En plus des règles spéciales ci-dessus s'appliquent pendant la pandémie.

Si l'un des événements suivants survient en conséquence directe de mesures prises par les gouvernements (inter) nationaux en relation avec le COVID-19, nous offrons un remboursement complet jusqu'à 7 jours avant votre arrivée prévue, si l'une des conditions suivantes s'applique:

-Vous n'êtes pas autorisé à voyager en raison des restrictions de voyage imposées par le gouvernement national ou international.

-Vous recevez un diagnostic de COVID-19 (une preuve médicale et / ou un test COVID-19 positif à votre nom est obligatoire).

- En cas de fermeture totale du domaine skiable et / ou de la village Morgins avant votre séjour prévu, suite à des mesures gouvernementales nationales ou locales.

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