Terms and conditions

Check-in / Check-out policy
Check-in: From 3 p.m. (15:00), should this not be possible or do plan to arrive late, just contact us.
Check-out: The apartment must be vacated by 11 a.m. (11:00) on the day of departure.

We do NOT have a reception desk, therefore it's crucial for us that you advise us latest 1 to 2 days before your arrival either by phone or email with your arrival time for the key handover.
Payment Policy
Payment policy for advance payments
Non-refundable bookings will be debited immediately on the day of booking (guest taxes excluded) to the indicated credit card. Guest taxes must be payed on arrival either cash CHF or with a debit or credit card.
Payment policy for non-advance payments
All accomodation costs are duo on arrival.
General policy
Guest tax / City tax:
The guest tax in Basel is charged with CHF 4.00 per night and person starting at the age of 12 years.
This tax will be added by us after we receive the booking and is not yet included in the shown price.
The guest tax includes the Basel Card which you will get on check-in for each guest. It enables you to use the Basel public transport for free during your whole stay.

Complaints and Dammages:
Complaints shoud be submitted immediately. We refuse all liability for damage to or disappearance of personal effects or valuables. If you damage anything in the interior or exterior of the apartment house, parking house or surroundings, please let us know immediately. If necessary, you will be expected to pay us directly.

Please inform us if you intend to receive guests.
Cancellation Policy
Cancellation policy might differ, depending on the available rate. Please check the exact cancellation policy next to the Rate name.

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Property Information

BASELLODGING - Switzerland
Phone: +41 61 561 75 05
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