Check-in / Check-out policy

Check-in: from 3 p.m. (15:00)
Check-out: before 11 a.m. (11:00) on the day of departure

Payment Policy

Payment policy for advance payments
Non-refundable bookings will be debited immediately on the day of booking (guest taxes included) to the indicated credit card.
Payment policy for non-advance payments
All accomodation costs (guest tax included) are being charged to your credit card up to three days before arrival.

General policy

Guest tax / City tax:
The guest tax in Basel is charged with CHF 4.00 per night and person starting at the age of 12 years.
This tax will be added after the booking and is not yet included in the shown price.
It includes the Basel Card which you will receive electronically. It enables you to use the public transport for free during your stay in Basel.

Complaints and Dammages:
Complaints shoud be submitted immediately. We refuse all liability for damage to or disappearance of personal effects or valuables.

Guests:
Please inform us if you intend to receive guests.

Baby cods:
Baby cods are available upon request and additional charge.

Cancellation Policy

Cancellation policy might differ, depending on the available rate. Please check the exact cancellation policy next to the Rate name.