Terms and conditions

Check-in / Check-out policy
Check in: After 2pm*
Check out: Before 10am**.

*Early check in will be subject to availability.

**Late checkout after 12pm(noon) until 3pm: The guest will be liaible to pay 50% of the 'per day' rate for the accommodation/unit in question. Subject to availability.

**Late checkout 12pm(noon) until 6pm: The guest will be liaible to pay 100% of the 'per day rate' for the accommodation/unit in question.Subject to availability.

***Authentic Travel reserves the right to deduct the payment as such from the guests credit card, as duly signed by the guest on the registration card at check in.
Payment Policy
Payment policy for advance payments
50% Deposit will be due apon confirmation of the booking in order to secure the reservation.
The remainder 50% due will be deducted prior to date of check-in.
Should guests arrival be 30 days out, 100% of the full payment required will be deducted.
One night stay bookings will require full prepayment up front to secure.
Payment policy for non-advance payments
All bookings will need to be pre-payed in full unless otherwise stated in the terms and conditions of the confirmation.
Pet policy
On request.
Group Policy
General policy
As per South African Law all guests will be required to submit proof of identification and credit card verification on check-in.
Cancellation Policy
Cancellation policy might differ, depending on the available rate. Please check the exact cancellation policy next to the Rate name.

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Property Information

Authentic Property Management PTY Ltd - South Africa
Phone: +27 79 955 7178
Mobile: +27829026144
Fax: NA
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NTAK reg. number:

No same day bookings will be accepted, unless under extenuating circumstances.

In the event that the guest pays in a foreign currency, the prevailing exchange rate ,as determined by Authentic Travel, at the time of payment will apply. Please note that Authentic Travel will not be held liable for any foreign exchange loss during any direct bank deposit or transfer, liability will fall to that of the guest. (Authentic Travel use a European and South African Merchant Account)
Authentic Travel reserves the right of admission and can ask any person/s who misbehaves, whom disrespects the STAFF on duty and or causes damage to the property in question, to leave the premises immediately without compensation.
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