Terms and conditions

Payment Policy
Payment policy for advance payments
Payments and bookings are non-refundable.
Payment policy for non-advance payments
Payments and bookings are non-refundable.
General policy

Children Policy
We love kids. We have a kids menu and kids pool. We do not charge for children under 11 years of age in existing bedding. If an extra bed is required we charge 400 THB per night inclusive breakfast for the child, which you can pay on location as required. If you are unsure about suitability for a specific room, please feel free to send us message. Generally as long as you are comfortable, we welcome your children.

Lowest Rate Guarantee Policy
We guarantee the lowest rate, but the offer must fit the same conditions with regards to what is inclusive, date of booking, number of persons, cancelation policy and so forth and the claim must be submitted within 48 hrs of reservation.

Meal Policies
- Reservations including breakfast is served in our pool side restaurant and includes tea/coffee/juice etc.
- Reservations including halfboard (breakfast + dinner) and fullboard (breakfast, lunch & dinner) is served in our pool side restaurant and the meals are food only, not including beverages (except for the breakfast).

Cancellation Policy
Cancellation policy might differ, depending on the available rate. Please check the exact cancellation policy next to the Rate name.

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Property Information

Alayana Resort Koh Tao - Thailand
Phone: +66-93-584-7559
84820 - surat thani
Sairee Beach, Koh Tao, Thailand
Map location
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