Terms and conditions

Check-in / Check-out policy
Check in from 3.00pm default (flexible on request)
Check-out 11am max (also flexible on request)
Payment Policy
Payment policy might differ, depending on the available rate. Please check the exact payment policy next to the Rate name.
Pet policy
Our pets are not allowed (though I love them, but I know what damage they can do)
General policy
Payment conditions
The customer can cancel his reservation free of charge until 1 day before arrival.
We make the refund within 30 days.

Cleaning Fees : 50 euros

Deposit :

Deposit cover accidents that occur during a reservation, such as, for example, wine spilled on a carpet, a broken window or a key not returned. The amount of the maximum deposit is 1500 Euros. The deposit is managed through us from our credit card payment terminal with the number provided for payment. Keep in mind that failure to comply with the rules of procedure resulting in higher cleaning costs or repair costs will immediately result in the debit of part of the deposit.

Conditions of collection of all or part of the deposit:
Non-compliance with the smoking ban: cleaning package of carpets / curtains / sofa, penalty for closing the house during the period of restoration work. Lump sum of the deposit 250 Euros
Check Out after 11am: 25 € / hour
Dinnerware not made: 25 €
Abnormal supplementary cleaning: 25 € / hour
Deposit is done with our partner Swikly :

Pre-authorization :
A pre-authorization can be requested from your bank with the credit card of the amount of the stay.

Cancellation Policy
Cancellation policy might differ, depending on the available rate. Please check the exact cancellation policy next to the Rate name.

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Property Information

21ROYALE - France
Phone: +33767053870
69001 - Lyon
21 rue Royale
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21ROYALE is a place offering several furnished tourist accommodation types classified 3 * located at 21 rue Royale or 15 Quai André Lassagne in Lyon.

We have given each apartment a name referring to the history of Lyon.

Each apartment is unique, independent and has an independent arrival.

The breakfast service can be provided by our partner
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